Shipping Info
Shipping Information
|
Holiday |
Holiday Date |
Order By (Ground) |
Order By (2-Day) |
|
Hanukkah |
Wed, Dec 25th- Thurs, Jan 2nd |
Tues, Dec 17th |
Weds, Dec 18th |
|
Las Posadas |
Mon, Dec 16th - Tues Dec 24th |
Tues, Dec 3rd |
Wed, Dec 9th |
|
Christmas |
Wed, Dec 25th |
Tues, Dec 17th |
Weds, Dec 18th |
|
Kwanzaa |
Thurs, Dec 26 - Wed, Jan 1st |
Tues, Dec 17th |
Weds, Dec 18th |
|
Boxing Day |
Thurs, Dec 26th |
Tues, Dec 17th |
Weds, Dec 18th |
|
New Years Eve |
Tues, Dec 31st |
Thurs, Dec 19th |
Thurs, Dec 26th |
Domestic Shipping Costs + Delivery Times
Orders must be placed by 12pm ET to start processing on the same day. Processing time usually takes 1-2 business days. Delivery times are based on orders placed between Monday – Friday.
|
Shipping Method |
Costs |
Total Delivery Time (including processing time) |
|
Standard Shipping (Account Holders) |
FREE |
4-8 business days (up to 21 days for APO/FPO/DPO Military Addresses) |
|
Standard Shipping (Non-Account Holders) |
$5.00 USD |
4-8 business days (up to 21 days for APO/FPO/DPO Military Addresses) |
|
2 Day Shipping |
$10.95 USD |
3 – 4 business days |
|
1 Day Shipping |
$16.95 USD |
2 – 3 business days |
Cancellation Policy
Once an order has been placed, it cannot be modified or canceled. Please review your order carefully before completing your purchase to ensure all shipping information, items, and quantities are correct.
Please Note
- Orders are usually packed and ready to ship 1-2 business days after the order is placed
- A “business day” is considered to be Monday through Friday, excluding United States holidays
- Please allow 48 hours for tracking information to update once you receive a tracking number
- International shipments are subject to customs clearance procedures, which can cause delays beyond the original delivery estimates
- All prices listed on this page are quoted in USD. All prices at checkout and while shopping are displayed in your selected local currency
- Duties and taxes vary by country/region and will be determined during checkout
- Shipping, duties, taxes, and applicable fees are nonrefundable for undeliverable or refused shipments
-
International orders cannot be shipped to a APO/FPO or P.O. Box addresses
Business Days + Holidays
All orders ship Monday through Friday, excluding federal holidays within the United States. Orders must be placed by 12pm EST to be processed on the same business day, otherwise it will be processed the next day.
Packages do not ship from our fulfilment center on the following holidays:
- New Year's Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving Day
- Christmas Day
Tracking Orders
When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on gorgeouskaos.com, sign in to access My Account that will contain your order information. You can also contact Fenty Beauty Customer Service to track your order.
For more information or questions about domestic orders, please contact Gorgeous Kaos Customer Service via email (customerservice@gorgeouskaos.com) or via phone at xxx-xxx-xxxx
Operating hours are from 9am – 2am EST, 7 days a week, excluding holidays.